The cat tree is beautiful and my cats all love it. The one issue is that when I washed the covers, they came apart. I washed in cold, delicate. I have the white version, so obviously will need to wash often since my cats are always making a mess. Customer service was kind enough to replace the covers. But I know I’ll need to wash them again. I will try by hand this time, but kind of a pain.
Hi Heather, thank you for taking the time to leave us a review. We’re glad to hear that your cats are enjoying the Lotus Cat Tower. We apologize for the inconvenience with the covers coming apart after washing, but we’re happy to hear that our customer service team was able to assist you with a replacement. Thank you for your support and we hope your cats continue to love their new tower.
Very nice cat scratcher/kitty bed. Pretty easy to put together (though the final step required the help of a friend). The cats instantly started using it as a scratcher, and eventually discovered the lounging area as well.
Thank you for taking the time to leave a review for our A-Frame Cat Bed. We’re so happy to hear that your kitties are loving it and using it as both a scratcher and a lounging area. If you have any further questions or concerns, please don’t hesitate to reach out to us.
Just outfitted the Petsmart cattery! Have a few more things to purchase!
Thanks so much for posting the pictures. Everything looks great! We’re glad our products could help with that great look. We appreciate you sharing the result.
It’s very nice looking and I do not use it for it’s intended purpose(litterbox). I bought this to make my cat a get-away hideout/bed. So,with her being a sphynx without fur she needs a heating pad also. So,she basically has a luxury spa retreat….
Thank you so much for your review of our Refined Cat Litter Box Deluxe. We’re thrilled to hear that you’ve found a unique and creative use for it as a hideout/bed for your sphynx cat. We love when our customers get creative with our products! And it sounds like your furry friend is living in luxury with a heating pad included. Thank you for choosing our product for your cat’s spa retreat.
Our cats just love the tree. After tusseling for the top tier, they came to an agreement on sharing. Very sturdy materials, solid, doesn’t rock or wobble. Love the gray color. Our handyman/friend assembled it and had no problems with the directions. Overall, our cats love it, we love it!
Thank you for your wonderful feedback! We are happy to hear that your cats are enjoying the Lotus Cat Tower and have found a way to share the top tier. We take pride in creating sturdy and solid products, and we’re glad that your handyman/friend had no issues putting it together. We hope your cats continue to love their new tree and that it brings joy to your household.
Easy to put together and looks so nice!
Thank you for taking the time to leave a review! We are thrilled to hear that you love your Refined Self Cleaning Litter Box Cabinet. We strive to make our products easy to assemble and aesthetically pleasing, so we are happy to know that this was your experience.
It’s a nice sturdy piece of furniture – one of my cats took to it immediately. Even my small dog has enjoyed the bottom box. However, my order was lost, the instructions could be clearer (be sure you work out which direction is the front, or you’ll assemble multiple times), & you’ll want a mallet to hammer the wooden buttons over the screws. Finally – the stain on my Lotus Cat Tower is missing in three small areas. I asked for a least a referral for exactly what I should buy to fix the issue. I was only advised to go to a hardware store. For the price, I expected better. Still the tower makes my cat happy, so Worth It.
Thank you for your review! We are glad to hear that your cat and dog are enjoying the Lotus Cat Tower. We apologize for any confusion with the instructions and will work on making them clearer. Thank you for choosing our product and we hope your furry friends continue to love it.
Love the clean no frills design of this cat tower. I have owned many different styles and brands in the past but my cats never used the enclosed huts. This one gives them more room for stretching out and lounging which they love. The design also makes it very easy to clean.
Thank you so much for taking the time to leave a review for our Metropolitan Cat Condo. We are happy to hear that you and your cats are loving the clean and simple design. It’s great to know that your furry friends have more room to stretch out and lounge on this cat condo. We also appreciate your feedback on the easy cleaning process. We hope you and your cats continue to enjoy this product for a long time to come!
I like the quality of this product, however the weight of it concerns me greatly. I’m hesitant to put it up. We live in an older home so finding studs to secure it is a challenge. The anchors that come with it really don’t seem adequate to hold that much weight as well as a cat or three.
Returning it doesn’t seem like a good option as this thing is huge and the weight of it would cost a lot to ship it back. I will most likely try to resell it locally.
This well made cat tower looks great in our living room. And, more importantly, our cat loves it.
Thank you for taking the time to leave us such a great review! We are delighted to hear that both you and your cat are happy with the Lotus Cat Tower. Our team takes pride in creating high-quality products that not only look great but also provide a comfortable space for our feline friends. If you have any questions or concerns, please don’t hesitate to reach out to us.
Very well-made & easy to assemble.
Thank you for your feedback! We are so happy to hear that you found our Lotus Cat Tower well-made and easy to assemble. That is exactly what we strive for in all of our products.
It’s beautiful, and really looks good in our relatively modern home. The only thing stopping me from 5 starring the tree is that the pegs that shipped to cover the screw holes did not stay in place, even when wood glue is applied to them. A slight interference fit between the peg and the hole would fully fix that.
On the positive side, it works great for our relatively large cat (15 lb), and is fully stable.
Thank you for leaving a review for the Lotus Cat Tower. We’re glad to hear that it looks beautiful in your home and works well for your larger cat. We apologize for the issue with the wood caps not staying in place, but we appreciate your suggestion for a tighter fit. We will definitely take this into consideration for future improvements. Thank you for your feedback and for choosing our product!
Other than these being ridiculously heavy, they are absolutely fabulous. We are going to decorate our Petsmart cattery with these to give our kitties more stimulation and activity.! Purchased 3 previously and 5 currently.
Hi there,
Thank you for your review and for choosing our Cat Silhouette Cat Shelves! We’re glad to hear that you find them ‘fabulous’ and plan to use them in your cattery for your furry friends. We understand that they may be heavy, but we assure you that they are built to be sturdy and durable for your cats’ enjoyment. Thank you for your continued support and we hope your kitties have a great time using our shelves!
We bought this to accompany our Litter Robot 4, and it has been doing a great job at hiding it. Build quality is pretty good, and assembly was straightforward. It is spacious inside, so there is still some room to store litter box wipes, bags, and filters behind the Litter Robot inside the cabinet (that’s what we do).
We nestled this in a corner of our house, and we did still opt to surround the cabinet with some litter mats to further reduce litter tracking. However, this isn’t really necessary if you find it hampers the aesthetic. Overall, we’re glad we bought this cabinet, and would recommend it to owners of automated litter boxes.
Thank you for your positive review of our Refined Self Cleaning Litter Box Cabinet! We are happy to hear that it is working well for you and compliments your Litter Robot 4. Our team takes pride in the build quality and easy assembly process. It’s great to know that you are utilizing the spacious interior for extra storage. Thank you for recommending our cabinet to other owners of automated litter boxes. We appreciate your business!
I have the Lotus Tree and Branch, and recently added the Lotus Leaf. Super high quality and my kitty loves it!
Thank you for your kind review of our Lotus Leaf Cat Shelf. We are so glad to hear that you and your kitty are enjoying the high quality of our furniture. We hope all of the furniture continues to bring joy to your home and most especially to your kitty.
Our two tortoiseshell 10 month old siblings, Ziva and Isabel, quickly took to their new wall shelfs. They leaped from their cat tree to the shelves above it on our living room wall. Both love being up high, so these are a hit! Not only are they well made, but the wood is beautiful and the quality very good.
We are thrilled to hear that Ziva and Isabel are loving their new Lotus Branch Cat Shelf! It’s great to know that they are enjoying being up high and that the quality of our product has met your expectations. Thank you for your kind words and for choosing our shelf for your furry friends.
Delivery was quick. Tower was easy to assemble. It looks great and my cat loves it so much
Thank you for taking the time to leave a review for our Lotus Cat Tower. We are so happy to hear that your cat loves it! We pride ourselves on providing high-quality products and fast delivery, so we are delighted to know that we met your expectations. If you ever need any assistance with your tower, please don’t hesitate to reach out to us.
Our Lotus tower is white which blends well with our living room furniture, which I love! But the real reason we got it is because we had a hunch our cat Louie would love it even more. And he really does! He spends half of every day on the top shelf surveying the world.
Hi Deborah,
Thanks for taking time to write a review. We are so happy to hear that Louie approves of his new Lotus Cat Tower. That is always the goal (and to look great, of course)! Glad to know he has a new place to hang out.
Pretty simple to put together although I did have issues with getting the doors lined up. Very good quality and lightweight. I would definitely purchase another one in the future if needed.
Thank you for your feedback on our new Refined Self Cleaning Litter Box Cabinet! We’re glad to hear that it was easy to put together and of good quality. We apologize for any trouble you had with the doors, but we’re happy to hear you would purchase another one in the future. We appreciate your support and hope your kitty loves their new litter box cabinet. Cheers!
Well made and solid, a great piece of kitty furniture. Shipped quickly and well packaged. Their customer service is great, too – very responsive and a pleasure to deal with.
Hi Alan,
We appreciate you taking the time to share your experience. So glad to hear that the Lotus Branch Cat Shelf is the new favorite part of your cat room!
I bought this tower after reviews convinced me to “just get one.” It looks lovely in my space, so I don’t feel overwhelmed by cat furniture, and my cats actually use it. Very happy with it.
Excellent communication with their support department too.
Hi Stephanie,
Thanks so much for taking the time to share your experience with the Lotus Cat Tower! We appreciate your feedback and the great pictures!
It’s still not here after 2 and a half weeks and no response from the company except for this automated request to review the company, so, yeah, 0 stars out of 5.
I ordered a box with louvered doors. The doors came, but so far no box. The shipper says items may ship separately from separate factories. So, where are they? Leaves me to have to deal with CS and track them down. Very poor service.
This is my second purchase of the Metropolitan Cat Condo. It came so well packed, every piece was wrapped separately, the instructions were easy to follow and all parts were numbered.
Best of all, the cats were sitting on it before I finished putting it together.
Hi Nancy! Thank you for your kind review. We’re so happy to hear that you love our Metropolitan Cat Condo and that your cats are enjoying it too! We take great care in packing and labeling all of our pieces to ensure an easy assembly process. Thank you for choosing us for your second purchase. We appreciate your support and hope your cats continue to love their new condo. Have a great day!
Our three cats all checked out these shelves within five minutes of installation. They’ve been a great addition to the house and look very elegant compared to the cat tree we formerly had in this location. Worth the price!
Thanks so much for your review. We are so happy to hear that your cats took right to the shelves. They look great!
