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Customer Reviews

Based on 6451 reviews
76%
(4899)
17%
(1113)
5%
(315)
1%
(77)
1%
(47)
Metropolitan Condo

The Metropolitan cat condo fits in well with my decor and most important the cats love it, there’s always a cat or three sleeping or looking out the window. my only regret is that I didn’t buy it sooner. 5stars!

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Lotus Cat Tower
Deanna Tavis
Classy addition to the house

A beautiful piece to match the Craftsman decor of our home and our cat just loves it 🙂 Very finely made of the best quality materials.

Kitties love the leaf!

Very stable and easy to hang. I added the leaves to the larger lotus shelf that we’ve had for years

Thank you for your review! We are so glad to hear that your kitties are loving the Lotus Leaf Cat Shelf. Our team takes great pride in creating stable and easy-to-hang products for our furry friends. We appreciate your loyalty and hope your kitties continue to enjoy their new addition to the larger lotus shelf. Thank you for choosing our product!

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Lotus Cat Tower
Emily Huesken
The girls love it!

I have three females who are different sizes. I specifically bought this for my larger Maine Coon mix. She is 16 lbs and often too timid to go on stands that aren’t sturdy. This stand is very sturdy and spacious. All of my cats love it. The quality is superb and it looks beautiful.

On a side note, my husband and I easily built this in under an hour. We didn’t yell, argue, or threaten divorce! As long as you have someone helping, assembly is easy.

Thank you so much for letting us know how much your kitties love the Lotus Cat Tower. We appreciate the review and the great pictures!

Looks nice – very solid

This is heavy! I had to drag it in when the FedEx guy delivered it. The box was damaged, but since it was packed very well, the condo itself was not damaged (thank God). I managed to put it together myself, although it took a lot of time (2 hours) Instructions were good. If you want to move it on your own, it will take some strength, so if you’re putting it together on your own, make sure to have it near the exact spot where you want to place it. The buttons to cover to screws didn’t really align and it makes it look cheap. For $400, you would think they would provide better screw covers that actually fit where you don’t have to struggle to put it in and use glue.

Berber Carpet for the win!

I had this shelf installed for two years and my cats wouldn’t go near it. I replaced the fluffy white cover with the grey berber carpet and now they won’t stay off it, compete with each other for space on it, and it is their favorite place to sleep. I’d like to get another one now – and wish you could choose the carpet you want on the white one.

Privacy for 2 kitties

Perfect size for an open top automatic litter box. The protective liner insert is handy for cleaning up litter that falls off when they get in and out. I did modify it a little to fit flush with the opening. Also added velcro for a bit of security by the opening. Also, super easy to assemble. Shipping was quicker than expected.

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Kitty Ball Cat Bed
Stephanie Wilson
I receive a boost of serotonin each time I see my cat in it!

I was on the fence on buying this, my cat is a on the reclusive side (she was a rescue who was practice feral) I didn’t know if she would use it, and didn’t know if I should shell out as much money for a bed that wouldn’t be used. Boy was I wrong, she loves this bed. It’s like her little “escape” zone. She rarely leaves it! I did have to add a blanket to give a bit more support, but she’s a little on the overweight side so I think an average sized cat wouldn’t need this. I LOVE the way it looks and my diva kitty is loving it too! It fills my heart with joy everytime I walk by and see her enjoy it, which is practically 24/7 since I bought it!

We love to hear that your kitty is appreciating the Kitty Ball Bed! It sounds like it was a hit and helps her feel safe. We appreciate your review.

🐈 cat's love it

By far the best cat shelves ever. You get what you pay for and these are worth every penny. My 15 pound maine coon loves them. Very solid and well built. They look like wall art.

We’re thrilled to hear that your cat is loving our Lotus Leaf Cat Shelf. We take pride in creating high-quality and sturdy products for our furry friends. Thank you for choosing us and for your kind words.

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Lotus Leaf Cat Shelf
Nicole Smith
Lili’s gift

She loves it!!!

We’re happy to hear that Lili now has her very own space and that she loves it! Hopefully she is adjusting to her Maine Coon siblings. Thanks for the review.

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Lotus Cat Tower
Sandra Lee McKenna
Lotus Tower #5

I have very large Maine Coon cats. Over the years, I have tried other brands of cat trees with no success. My guys are too large and athletic and have been known to damage high-end competitor’s trees in less than a month. I purchased my first Lotus Tower in Natural from Costco well over 15 years ago. It is still in use daily along with 4 others in all the color selections. Your product is exceptional and I tell all my friends with cats not to waste money on other brands. Thank you very much!

We are so happy to hear that The Lotus Cat Tower(s) are enjoyed by your Maine Coons and that they are holding up well. We appreciate you sharing this!

We have had our Metropolitan Cat Condo for 4 years now

And I still love it so much! It has stayed sturdy and solid, has survived well throughout three moves (one of which was cross-country!), and has never shown even a scuff on either the wood or the metal. I have only ever had one complaint about this, and it’s that the feeding/water dish is uncomfortable for cats to eat/drink from. They have to crane their necks low to be able to take anything it, so much that my cat wouldn’t eat from it anymore after a few months of it. We have since replaced that food bowl with a gravity tower that isn’t as aesthetically pleasing, but it keeps my cat comfortable when he eats. 😛

Apart from this one issue, we do LOVE this kitty condo. 🙂

We’re happy to hear that you still love your Metropolitan Cat Condo! We appreciate the feedback on the food dish. Please keep in mind that the food bowl platform is an optional item. It can easily be replaced with a regular platform. Let us know if you have any questions about this. Thanks for your review!

🐈 cat's love it

A very well made shelf and very strong can easily hold my 14 pound maine coon. All my cat’s were using them within hours with a little encouragement. Pairs with the lotus leaf shelf. We made a cat walk way 30 feet long. Excellent product. Expensive but well worth the price.

Thank you for taking the time to leave a review for our Lotus Branch Cat Shelf. We’re so glad to hear that your cats are loving it and that it’s able to hold your 14 pound maine coon with no problem. It sounds like you have quite the cat kingdom with the 30 foot cat walk way. We’re happy to hear that our product was able to contribute to it. Thanks!

Lili loves lotus

As Lili gets used to two Maine coons, we adopted it gives her a chance to have some peace and quiet away from them trying to always pursue her. She absolutely loves it.

Thank you for your review! We’re so happy to hear that Lili is loving her Lotus Branch Cat Shelf. We designed it with feline comfort in mind, and it’s great to know that it’s providing her with a peaceful space away from her new Maine coon siblings. We hope she continues to enjoy her new spot. Thank you for choosing our product for your furry family member!

Excellent Cabinet

I have two Maine Coon cats and needed a large cabinet for a large litter box. The opening is large enough for the cats and they have plenty of head room inside the cabinet. The details and quality of the cabinet are excellent. It looks great and functions well.

Thank you for taking the time to leave such a great review for our Refined Cat Litter Box Deluxe. We are so happy to hear that it is working well for your Maine Coon cats and that you are pleased with the details and quality. Our goal is to provide functional and stylish products for our furry friends. Thank you for choosing our product and we hope it continues to meet your needs.

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Lotus Cat Tower
Athena Huff-Sandstrom
It's perfect!

I was absolutely delighted by this – it’s sturdy (it does flex a bit when Sadie clambers around at the very top, but that’s normal wood flexibility, not anything bad), looks great, and gives Sadie a perfect fortress from which to survey her domain. Assembly takes a little time, but is not in any way difficult. I absolutely recommend this!

We are so happy to hear that you are pleased with your Lotus Cat Tower! We take pride in creating sturdy and stylish products for your furry friends. We appreciate your feedback and are glad that Sadie is enjoying her new fortress. Thank you for recommending our product!

Our cats love it!

Our cats took to it right away! They all enjoy taking turns sleeping sometimes two at once.

Thanks for sharing the great pics of your cats enjoying their new Lotus Branch. Happy to hear they took to it so fast!

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Metropolitan Bookcase
Sheila Griffith
Modern Cat Tree

I have purchased all kinds of cat trees over many years, and this modern cat tree is superior in every way. It’s “fashionable,” sturdy, replacement parts are available AND even my senior cats have loved this thing! The higher the better (they love to see everything)! It is a cat tree that will serve you well for many years! Highly recommend if you are looking for something that will last, is functional and chic!

Thanks for the great review. We always appreciate hearing that all kinds of cats love the Metropolitan Cat Condo, even senior kitties!

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Lotus Cat Tower
Treva Rutherford
Cat tower

I bought this for my daughter because she herself made a purchase before and was very pleased. She bought the cat scratcher and her cats love it. I gave her the tower for her birthday and I’ve seen for myself how much her cats love it. Very pleased with the quality of both items.

Hi Treva,
We are so happy to hear that all went well and most importantly that your daughter’s cats love everything!

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Lotus Leaf Cat Shelf
Gretchen Shipman
Fantastic

This 16 pounder fits nicely, and loves his the new perch.

Hi Gretchen,
Thanks for sharing the picture. He does look quite content snuggled in his new Lotus Leaf Cat Shelf!

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Lotus Branch Cat Shelf
Gretchen Shipman
High quality products

It’s a hit with our kitten crew!

Thanks for the great picture, Gretchen!

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Lotus Branch Cat Shelf
Alexis Apostolec
My kitty absolutely loves her new perch!

She took to the shelf right away, we lured her with treats onto it a single time and that was all it took! I woke up this morning to find her snoozing on it, she is a very happy kitty! We will be purchasing more in the future!

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Refined Cat Litter Box Deluxe
Phoebe Parker-Shames
Box is crooked

I was really looking forward to this litter box enclosure but unfortunately it’s not the quality of product I was expecting.

I suspect that because the back is just a thin panel, it doesn’t have enough support to keep the construction straight. Despite building it on even surface and checking the base for leveling, it ended up so crooked that the doors won’t go together evenly, even after adjusting the mechanism. This was quite disappointing because it took two people over an hour to construct, plus another hour of trying to adjust it.

If it would go together correctly it would be a nice box. The wood looks like it does in the photos, the doors are pretty, and the base and top are made out of sturdy materials. It is very large in person, so I advise measuring the space you want it in first. It’s also a bit awkward height/shape since it’s too tall for a bench and too short for a cabinet. If I can get it adjusted I’ll probably keep it but otherwise I plan to return it.

Very nice shelf with minor flaw

Predrilled holes for screws are not quite 16” apart. We drilled into center of first stud but by the time we reached the last stud, the screw missed the stud. Not an issue since the other 3 are securely into studs. If we started slightly off center from the beginning, they would all be drilled into studs. So just measure distance between holes carefully. Beautiful shelf and easy to put up. Love the caps that hide the screws. Refined Feline definitely knows their cats because the box used for shipping is a favorite spot for my cats. They love the box so much we won’t recycle it. And the company printed cute paw prints and a note inside the box saying how cats got a two-fer. Shelf to climb on and box to play in!

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Lotus Cat Tower
David Kovac
A Little Off But Worth It

Unpacking was straightforward and directions were clear. Had issues with alignment of the sleeping quarters and the support arm but eventually made it work. Looks impressive, puts my other “premium” towers to shame and the cats like it so it’s a win for us. Recommended!!

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