Happy Cat Guarantee

For cat lovers unsure if their cat will take to our products, we offer a 60-day trial. The trial starts from the day the package is delivered. Some cats need a few weeks to get comfortable with new furniture. Try catnip or treats to help encourage them to use it!

However, if your cat isn’t using their new furniture and you’d like a refund, please contact customer service before returning the product. The Happy Cat Guarantee only applies to items ordered on TheRefinedFeline.com and not purchased through 3rd parties. Please get in touch with those retailers regarding their return policies

Your purchase price will be refunded, just pay to ship it back OR hand deliver it to a facility local in your area for a 10% fee.